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FAQS

  • HOW DO I PLACE A CUSTOM ORDER?
    All ordering/designing of your unit can be done online via the custom order form. You can submit photos along with your order form. Please email us at angelaffect403@gmail.com with any questions.
  • WHAT'S THE PROCESSING TIME FOR UNITS?
    Standard processing time is an estimated 2 weeks on all custom orders. Rush options are available for an additional fee and can be selected during checkout.
  • DO YOU HAVE UNITS READY TO SHIP?
    While we offer custom made units sometimes we do have units ready-to-ship available. These units are custom made with a sewing machine on a dome cap. Units are made for a average head size of 22” circumference. These units are sold "as-is".
  • CAN I DYE MY CUSTOM UNIT?
    YES. It's 100% unprocessed VIRGIN HAIR, you can bleach, color, re-color and color again, just make sure you DEEP CONDITION after any chemical alterations.
  • EXTENSIONS: *What is a lace frontal?
    Lace frontals are a 13 x 4 piece that goes ear to ear to cover your whole front hairline.
  • EXTENSIONS: *What is the difference between aclosure and a frontal?
    Lace frontals are also known as "half wigs". These pieces are usually used in conjunction with wefted hair in which the wefted hair is weaved into the back of the head and the frontal is adhered to the front of the head. A frontal allows freedom for parting the hair any way in the front of the head, giving a natural hairline. Lace closures are shorter in diameter than lace frontals. Lace closures only cover the middle of the head allowing for the hair to be parted in the middle of the head. This allows for less flexibility than the lace frontal. Like the lace frontal, the rest of the hair is weaved and the closure is adhered to the top of the head.
  • EXTENSIONS: *How much hair is needed for afull sew-in?
    We suggest: 3 bundles 12”-20” 4-5 bundles 22”-30” Remember that longer hair equals shorter weft width, which is why more bundles are needed.
  • EXTENSIONS: *How many ounces (oz) comes ina bundle?
    3.5 oz (100grams)
  • EXTENSIONS: *How long does the hair last?
    Depending on how you maintain and protect your hair, it can last up to 1 year and beyond.
  • *HOW TO MAINTAIN MYEXTENSIONS?
    Before you install your hair, be sure to thoroughly wash/condition your bundles. Its important that you do this prior to installation, while its easiest to wash the entire bundle - including the weft. Failure to wash your hair prior to installation may negatively affect your hair's longevity. Rinse your hair using cold water and let it completely air dry. After installation, make sure you regularly (approx. weekly) shampoo and condition your hair. Most importantly, make sure you let your hair dry completely, especially your scalp. Failure to let your hair dry completely will result in a mildew odor, since moisture will be trapped in between your scalp and hair. Should this happen to you, it is best to remove your hair and follow the pre-installation instructions. Your natural hair will also need to be conditioned and dried thoroughly. Be sure to use a good non-alcohol based shampoo/conditioner that will provide moisture to your hair but you may choose any product that works for you! Keep styling products to a minimum to avoid weighing down your hair and avoid using heat when possible.
  • *SHIPPING & RETURNS
    Please allow 1-3 days for processing. All orders ship within 5-7 business days (excluding holidays and weekends) after the processing time. All standard orders are shipped using USPS priority. Rush orders are available for an additional charge.
  • *RETURN POILCY
    All sales are FINAL. No Refunds. Please be sure to inspect your hair upon arrival to ensure your satisfaction.
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